FAQ

 

 

Find the answers to your frequently asked questions

  • HOW FAR IN ADVANCE SHOULD I BOOK?
    Our booking deadline is 24 hours before the beginning of the transfer service. Very often we are able to arrange private transfers with less than 24 hours or with a short notice, although we strongly recommend to book in advance since last minute reservations are subject to availability of vehicles and drivers.
     
  • CAN I BOOK OVER THE PHONE OR BY EMAIL?
    Bookings must be made through our website, however we can exceptionally accept reservations over the phone, whatsapp or by email.
     
  • WHAT IS THE CANCELLATION POLICY?
    Our customers can cancel their booking free of charge up to 24 hours before the scheduled pick-up time of the service to be cancelled, only if we are notified in writing by email or via the contact form available at the bottom of this website. Cancellations can be made for individual transfer services as well as for a complete booking that includes more than one service. If you have made an advance payment and decide to cancel your entire booking, or part of it, with more than 24 hours notice, the full price of the affected services will be refunded. No refunds will be given for cancellations received less than 24 hours before the time of the transfer to be cancelled.

BASIC INFORMATION ABOUT COOKIES

Welcome to the basic information about cookies on the website managed by the entity:

ALQUILER ALC 7 SL

A cookie or computer biscuit is a small information file that is stored on your computer, smartphone, or tablet each time you visit our website. Some cookies are ours, and others belong to external companies that provide services for our website.

Cookies can be of various types: technical cookies are necessary for our website to function, do not need your authorization, and are the only ones activated by default.

The rest of the cookies serve to improve our page, personalize it based on your preferences, or show you advertising tailored to your searches, tastes, and personal interests. You can accept all these cookies by clicking the ACCEPT button or configure or reject their use by clicking on the COOKIE SETTINGS section.

If you want more information, consult the COOKIE POLICY of our website.

COOKIE SETTINGS

Technical

Analysis
Functionality and personalization
Advertising
Behavioral advertising

Technical cookies are strictly necessary for our website to function and for you to navigate it. This type of cookie is what, for example, allows us to identify you, give you access to certain restricted parts of the site if necessary, or remember different options or services already selected by you, such as your privacy preferences. Therefore, they are activated by default, and your authorization is not required.

Through your browser settings, you can block or alert about the presence of this type of cookies, although such blocking will affect the correct functioning of the different functionalities of our website.

Analysis cookies allow us to study the navigation of the users of our website in general (for example, which sections of the page are the most visited, which services are used the most, and if they function correctly, etc.).

Based on statistical information about navigation on our website, we can improve both the operation of the page itself and the various services it offers. Therefore, these cookies do not have an advertising purpose, but only serve to make our website work better, adapting to our users in general. Activating them will contribute to this continuous improvement.

You can activate or deactivate these cookies by checking the corresponding box, they are deactivated by default.

Functionality cookies allow us to remember your preferences, to customize certain general features and options of our website to your measure each time you access it (for example, the language in which the information is presented, the sections marked as favorites, your browser type, etc.).

Therefore, this type of cookie does not have an advertising purpose, but by activating them you will improve the functionality of the website (for example, adapting to your type of browser) and its personalization based on your preferences (for example, presenting the information in the language you have chosen on previous occasions), which will contribute to the ease, usability, and comfort of our site during your navigation.

You can activate or deactivate these cookies by checking the corresponding box, they are deactivated by default.

Advertising cookies allow us to manage the advertising spaces included on our website based on criteria such as the content shown or the frequency with which ads are displayed.

For example, if the same ad has been shown to you several times on our website, and you have not shown personal interest by clicking on it, it will not appear again. In summary, by activating this type of cookie, the advertising shown on our website will be more useful and diverse, and less repetitive.

You can activate or deactivate these cookies by checking the corresponding box, they are deactivated by default.

Behavioral advertising cookies allow us to obtain information based on the observation of your browsing habits and behaviors on the web, in order to show you advertising content that best suits your tastes and personal interests.

To make it very simple, we will give you a fictional example: if your latest searches on the web were related to suspense literature, we would show you ads about suspense books.

Therefore, by activating this type of cookie, the advertising we show you on our website will not be generic, but tailored to your searches, tastes, and interests, thus exclusively fitting you.

You can activate or deactivate these cookies by checking the corresponding box, they are deactivated by default.